Hey There!
We are really excited that you are thinking about wanting to start counseling. We know that sometimes this process can feel overwhelming, and we hope to streamline the process for you! Maybe you have hit roadblocks before when looking for help... we hope to get you set up with one of our counselors and will work hard to do so!
How this works...we make this easy for you!
Maybe you have never been to counseling before! Hopefully, this page helps to give you an idea of what to expect.
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1. Give us a call at 509-903-6551, or email us at info@riversidetherapycenter.com to get your appointment or consult scheduled and if you have any further info or questions!
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2. Someone from our staff (typically our office manager) will be in contact with you. The office manager then works with you to determine which counselor would be the best fit. This depends on your needs, what your goals are, your schedule, the counselor's schedules, and insurance/billing needs. Don't be afraid to ask questions!
3. Sometimes, depending on your insurance and billing needs, this may determine which counselor can work with you (insurance is sometimes complicated). The office manager can look at your insurance plan, and help you determine the best fit.
4. After you choose a counselor, we will email you a client portal, which will have all of your documents that need to be signed before your first appointment. Don't worry... it shouldn't take more than 5-10 minutes!
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5. For your first appointment, you will meet with your counselor. They might ask you questions about why you want to start counseling, what your goals are, and maybe some background information as well.
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6. You and your counselor will work together to create a schedule. Typically, weekly appointments are the norm. That decision will be up to you and your counselor!